Refund and Return Policy for GGKEYS LTD
At GGKEYS LTD, we are dedicated to providing our customers with high-quality gaming and software keys. Your satisfaction is our top priority, and we strive to offer a seamless shopping experience. We understand that sometimes things may not go as planned, which is why we have established a clear and fair Refund and Return Policy to address any issues that may arise with your purchase. Please read the following policy carefully to understand your rights and our procedures for handling refunds and returns
How we proceed with the Refunds and Returns?
1. Eligibility for Refunds and Returns
- Products must be unclaimed or unused for a refund or return to be granted.
- If a key is redeemed or used, the order is not eligible for a refund or return.
2. Timeframe
Refund requests must be made within 14 days after the order is completed.
3. Process
- To request a refund, contact our support team at [email protected].
- Specific requirements for each product will be requested by the support team for confirmation and processing.
4. Refund Method
Refunds will be issued to the original payment method used for the purchase. For example, if the payment was made with a credit card, the refund will be processed to the same credit card.
5. Cost
- There are currently no costs associated with returns or refunds.
- Since there is no physical shipping involved, there are no expenses for the customer.
6. Exceptions
Refunds or returns will not be granted if the key is used, redeemed, or misused.
7. Customer Support
- For support related to refunds and returns, customers can reach us via:
- Live Chat on our website
- Contact Us page: https://ggkeys.com/contact-us/
- Email: [email protected]
8. Contact Information
For any questions or concerns regarding this Refund and Return Policy, please contact us at:
- Email: [email protected]
- Contact Page: https://ggkeys.com/contact-us/
Thank you for choosing GGKEYS LLC. We are committed to ensuring your satisfaction with our products and services.
If changes are made to the Refund and Return Policy, the updates will be posted on this page, and customers will be notified via email.